Project coordinator - functions, responsibilities and job description


The essence of the work

A coordinator is a company representative who coordinates the work of other employees. Every day he has to perform many actions that form the general scheme of work: take calls, communicate with clients, resolve administrative and financial issues, and much more. Organizing large specialized thematic forums, congresses and festivals, delegating responsibilities between other employees, working with the client base - and this is not all that the coordinator does. Its functions are so extensive that the following impression is created - this position will most appeal to people with natural organizational abilities.

coordinator responsibilities

What are the advantages of working with a coordinator?

A coordinator is a person who has many connections in different fields of activity, which helps to easily find a person to perform a particular project task. As a rule, the coordinator already has his own extensive database of promotional personnel, thanks to which a team is recruited to complete the project in the shortest possible time. This person is able to quickly highlight all the essentials or recreate the necessary information with his own hands. Perhaps even create a unique one that didn’t even exist before. He develops an individual plan and contacts each manager in the available area. The coordinator is able to instantly eliminate any problematic situation that arises during work. He is aware of the pitfalls of organizational issues and is familiar with paperwork. And the coordinator is full of ideas and enthusiasm to bring your ideas to life!

To summarize, we can give a clear definition of the position of coordinator. A coordinator is a person on whom the final result of the promotion depends. He is responsible for the promotion of both the project itself and the product advertised by it.

Who is it suitable for?

A large number of people express a desire to try themselves as a coordinator. It is clear that at first this profession seems very difficult. However, once you start working and gradually get into the swing of things, you begin to understand everything well and love your job.

In addition, this profession has many advantages, such as good wages, and the fact that the work itself is very exciting, interesting and meaningful. However, you should not think that this profession is creative. Quite the contrary, it is rather more like an exact mathematical science.

You can cope with such work if you have an analytical mind, a purposeful, strong-willed character, and you are emotionally stable. You must also distinguish between the ability to command and the correct delegation of responsibilities. If you have all these qualities, then you should try yourself as a coordinator.

What you should know

Coordinators are company employees who must be aware of everything that is happening, since both the success of a particular project and the profitability of the organization as a whole depend on their awareness and correct decision-making.

A professional project coordinator is the key to the success of any endeavor. He must be fluent in the following information:

  1. names and main characteristics of products sold;
  2. full product range;
  3. process and basic rules for storing and selling products;
  4. a set of various technical and office programs that are continuously connected with the work process.
  5. other specific information about the project and products.

What should the coordinator know?

Coordinators are company employees who must be aware of everything that is happening, since both the success of a particular project and the profitability of the organization as a whole depend on their awareness and correct decision-making.

A professional project coordinator is the key to the success of any endeavor. He must be fluent in the following information:

1) names and main characteristics of the products sold;

2) full product range;

3) the process and basic rules for storing and selling products;

4) a set of various technical and office programs that are continuously connected with the work process.

5) other specific information about the project and products.

Responsibilities include:

  1. selection of personnel (promoters, supervisors) to perform project tasks and their motivation for fruitful work;
  2. training the recruited team through training (where the promoters are explained the goals and objectives of the upcoming promotion, and are informed of the schedule and place of work);
  3. organizing castings, at which the client, after the staff has presented a promotional speech, selects the best to work on the project;
  4. drawing up a staff work schedule;
  5. booking a place for a promotion, if the promotion is held at a retail outlet;
  6. organizing smooth passage of promotional personnel to their place of work;
  7. receiving advertising equipment (forms, stands, etc.) to the agency warehouse;
  8. control of consumption of advertising material and delivery of leftovers at the end of the project;
  9. use and control of expenses within the allocated budget;
  10. monitoring the deadlines for employees to complete important assignments and daily tasks assigned to them;
  11. drawing up reports (written report, photo report) based on the results of the work done.

The main responsibility of the coordinator is to work with the order at all its stages.

Administrative Responsibilities of the Coordinator

The project coordinator is a manager. Consequently, he has a number of administrative responsibilities. Basic administrative work includes:

1) Work on the selection of appropriate personnel, the project team, as well as their motivation for successful work.

2) Project budgeting, development and cost control.

3) Strategic and tactical planning (for a period of days, months, years).

4) Drawing up reports on the facts of work performed and results of activities.

5) Documenting the activities of the project team. Thus, the main documents that regulate the activities of the coordinator include:

a) external documentation (regulatory acts, project activity standards);

b) internal documentation (Company Regulations, its Charter, Labor Rules, Job Description, etc.)

What are the advantages

A coordinator is a person who has many connections in different fields of activity, which helps to easily find a person to perform a particular project task. As a rule, the coordinator already has his own extensive database of promotional personnel, thanks to which a team is recruited to complete the project in the shortest possible time. This person is able to quickly highlight all the essentials or recreate the necessary information with his own hands. Perhaps even create a unique one that didn’t even exist before. He develops an individual plan and contacts each manager in the available area. The coordinator is able to instantly eliminate any problematic situation that arises during work. He is aware of the pitfalls of organizational issues and is familiar with paperwork. And the coordinator is full of ideas and enthusiasm to bring your ideas to life!

To summarize, we can give a clear definition of the position of coordinator. A coordinator is a person on whom the final result of the promotion depends. He is responsible for the promotion of both the project itself and the product advertised by it.

The coordinator's responsibilities include:

  1. selection of personnel (promoters, supervisors) to perform project tasks and their motivation for fruitful work;
  2. training the recruited team through training (where the promoters are explained the goals and objectives of the upcoming promotion, and are informed of the schedule and place of work);
  3. organizing castings, at which the client, after the staff has presented a promotional speech, selects the best to work on the project;
  4. drawing up a staff work schedule;
  5. booking a place for a promotion, if the promotion is held at a retail outlet;
  6. organizing smooth passage of promotional personnel to their place of work;
  7. receiving advertising equipment (forms, stands, etc.) to the agency warehouse;
  8. control of consumption of advertising material and delivery of leftovers at the end of the project;
  9. use and control of expenses within the allocated budget;
  10. monitoring the deadlines for employees to complete important assignments and daily tasks assigned to them;
  11. drawing up reports (written report, photo report) based on the results of the work done.

The main responsibility of the coordinator is to work with the order at all its stages.

How to organize the relationship between the customer and performers

Coordinator
In Russian practice, there is often an opinion that a project coordinator is a kind of secretary to the head of the company that initiated and finances the undertaking. That is, this is a person who does not allow managers to work normally, constantly demanding reports from them and papers for the boss. This job is often considered less prestigious than managerial work and does not offer serious career prospects.

Rights and obligations

To fully and successfully perform his work, the coordinator must have the following rights:

1) Coordinators are people who make money from information. Therefore, all company employees are required to share the necessary information with the coordinator.

Team selection

2) The coordinator has every right to share his vision of the design work with his superiors. He can also advocate for issues necessary in his activities, seeking appropriate changes.

3) Selecting a team to complete project tasks, selecting appropriate experts and partners.

4) Use of financial resources within the allocated budget.

However, the coordinator has more than just rights. The responsibilities that are assigned to him can be generalized into certain functions, which are called “job responsibilities”

Coordinators are the main managers of the project

The word “coordinator” is closely related to the verb “to coordinate,” that is, to find ways to optimize teamwork.

Coordinator

If we are talking about a specific project, then the coordinator is the main manager of the project work. He has the authority to make decisions regarding the project and is responsible for it. Coordinators are persons who are responsible for the targeted use of allocated funds, who ensure that the result of project activities is truly important and significant for the company. The person coordinating the project has the right to set tasks for all its participants, including business experts.

What functions does it perform?

The job of a project coordinator consists of performing a number of job functions. Coordinator functions include:

Coordinator functions

1) Maintaining and concluding dealer agreements.

2) Marketing work, which includes:

a) cooperation with regional companies and representative offices;

b) marketing research of target markets;

c) participation in various seminars, exhibitions, and presentation of the company’s products at them.

3) Direct work with clients.

4) Regulation and control of accounts receivable with counterparties.

5) Work with orders at all stages.

6) Monitoring sales volumes of both your own company and competitors.

7) Working with invoices, reserving goods, etc.

What functions does the coordinator perform?

The job of a project coordinator consists of performing a number of job functions. Coordinator functions include:

1) Maintaining and concluding dealer agreements.

2) Marketing work, which includes:

a) cooperation with regional companies and representative offices;

b) marketing research of target markets;

c) participation in various seminars, exhibitions, and presentation of the company’s products at them.

3) Direct work with clients.

4) Regulation and control of accounts receivable with counterparties.

5) Work with orders at all stages.

6) Monitoring sales volumes of both your own company and competitors.

7) Working with invoices, reserving goods, etc.

Administrative duties

The project coordinator is a manager. Consequently, he has a number of administrative responsibilities. Basic administrative work includes:

1) Work on the selection of appropriate personnel, the project team, as well as their motivation for successful work.

2) Project budgeting, development and cost control.

3) Strategic and tactical planning (for a period of days, months, years).

4) Drawing up reports on the facts of work performed and results of activities.

Rights and responsibilities of the project coordinator

To fully and successfully perform his work, the coordinator must have the following rights:

1) Coordinators are people who make money from information. Therefore, all company employees are required to share the necessary information with the coordinator.

2) The coordinator has every right to share his vision of the design work with his superiors. He can also advocate for issues necessary in his activities, seeking appropriate changes.

3) Selecting a team to complete project tasks, selecting appropriate experts and partners.

4) Use of financial resources within the allocated budget.

However, the coordinator has more than just rights. The responsibilities that are assigned to him can be generalized into certain functions, which are called “job responsibilities”

What is the difference between a technical coordinator and a project coordinator?

There are a huge number of differences between the profession of a technical coordinator and the previously discussed project coordinator. The position of “technical coordinator” is most often provided by car dealerships.

Technical Coordinator

The main responsibilities performed by a person in this position include:

1) training and personnel management;

2) control of the availability and use of equipment;

3) cooperation with the technical service department on issues related to warranty repairs;

4) preparation of documentation;

5) technical control over the manufacturing plant;

6) management of diagnostic equipment.

JOB DESCRIPTION FOR SERVICE COORDINATOR

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APPROVED: Director of LLC ""

________________ “____” ______________ JOB DESCRIPTION for the service coordinator.

1. GENERAL PROVISIONS.

1.1. This job description defines the functional duties, rights and responsibilities of the service coordinator. 1.2. The service coordinator is appointed and dismissed in accordance with the procedure established by current labor legislation by order of the director of the enterprise. 1.3. The Service Desk Coordinator reports directly to the Deputy Service Director. 1.4. A person with a higher education is appointed to the position of service coordinator. 1.5. The service department coordinator must know: - legislative and other regulatory legal acts, regulatory and methodological materials relating to the production and economic activities of the service department; — technical characteristics and requirements for products processed by the service department; — methods of technical, economic and production planning; — forms and methods of production and economic activity of the service department; — labor legislation; — fundamentals of economics, organization of production, labor and management; — internal labor regulations; — rules and regulations of labor protection, fire safety and industrial sanitation.

2. FUNCTIONAL RESPONSIBILITIES.

Service coordinator: 2.1. Coordinates the interaction of service department systems (request processing systems, maintenance systems, service consumption accounting systems, inventory management systems, document archiving systems, accounting systems) in the process of servicing customer requests caused by the provision of services. 2.2. Ensures the formation of standard work assignments for foremen and checks that there is no debt from the client for the provision of services. 2.3. Establishes and promptly delivers assignments to service employees in accordance with approved work orders. 2.4. Monitors the progress of tasks based on customer requests. 2.5. Prepares documents upon completion of services provided to clients. Archives documents. 2.6. Analyzes the results of the work of the service department, ensures the generation of reports on the provision of services. 2.7. Participates in identifying reserves in the performance of services by the service department, in developing measures to create favorable working conditions, improving the organizational and technical culture of production, rational use of working time and production equipment. 3. RIGHTS.

The service coordinator has the right: 3.1. Monitor the implementation of production tasks, timely execution of individual orders by subordinate site employees. 3.3. Request and receive the necessary materials and documents related to the activities of the service coordinator.

4. RESPONSIBILITY.

The service coordinator is responsible for: 4.1. Failure to fulfill one's functional duties. 4.2. Failure to comply with labor discipline, safety and fire safety rules. 4.3. Inaccurate information about the status of work performed by the service department. 4.4. Failure to comply with orders, instructions and instructions from the director of the enterprise, deputy director for service.

5. OPERATING MODE.

5.1. The work schedule of the service coordinator is determined in accordance with the internal labor regulations established at the enterprise. 5.2. Due to production needs, the service coordinator may go on business trips (including local ones).

In sales

A new and dynamically developing profession is the sales department coordinator. Who is this? And what functions does it perform?

Sales coordinator

Such positions are typical for trading enterprises that are actively expanding and increasing sales volumes. The main responsibilities of the Sales Department Coordinator include:

1) communication relationships with clients and internal services;

2) providing information about the range and availability of commercial products, as well as the cost and system of discounts;

3) work on receiving and processing applications;

4) communicating information about new products to the consumer;

5) maintaining databases, as well as maintaining primary documentation;

6) management of all stages of contractual relations, control of accounts receivable.

Sales coordinators

A new and dynamically developing profession is the sales department coordinator. Who is this? And what functions does it perform?

Such positions are typical for trading enterprises that are actively expanding and increasing sales volumes. The main responsibilities of the Sales Department Coordinator include:

1) communication relationships with clients and internal services;

2) providing information about the range and availability of commercial products, as well as the cost and system of discounts;

3) work on receiving and processing applications;

4) communicating information about new products to the consumer;

5) maintaining databases, as well as maintaining primary documentation;

6) management of all stages of contractual relations, control of accounts receivable.

General job description

The employee hired for this position is fully responsible for placing advertising layouts in publications and processing various financial documentation. The coordinator must strictly adhere to the company's procedure for completing projects. He needs to control all the working nuances within the information processing process. His responsibilities include monitoring the deadlines for employees to complete important assignments and daily tasks assigned to them.

A coordinator is a company representative who knows how to conduct primary accounting, has a good knowledge of advertising and media legislation, is fluent in Word, Excel and has mastered the knowledge of document management. He is obliged to monitor the flow of funds in the company, negotiate with representatives of other companies responsible for paying for services, maintain financial statements and reconcile data with accounting.

function coordinator

General information

The essence of the work

A company employee who coordinates the work of other employees is called a coordinator. Every day he performs a large number of different actions that form a general scheme of work. This includes answering calls, communicating with clients, resolving administrative and financial issues, and more. The coordinator organizes large thematic forums, festivals and conventions, delegates responsibilities among other employees, works with the client base and much more.

REFERENCE! The functions of a coordinator are so extensive that the first impression of this profession is that it is suitable for people who naturally have excellent organizational skills.

From assistant manager to project coordinator

Most often, a person is hired first as an assistant manager. After some time, if an employee shows initiative, does everything quickly, and is not afraid to take responsibility for organizational issues, then the manager offers him a promotion to coordinator.

If an employee is immediately sought for the position of coordinator, then during the hiring process the manager tries to assess, first of all, the personal qualities of the applicant. From this it becomes clear that the applicant’s education will not be superfluous, but it will not play a major role in the decision making. There are no courses or institutes that teach the profession of coordinator yet.

Example of work as a coordinator

Let's take .
In it, the position of coordinator is a clear continuation of career growth. From an ordinary representative of a given company who has a regular buyer agreement, he becomes a coordinator. This means that this employee has already begun building his business, has started recruiting his own team, and is also coordinating its development, possibly on a global scale. In this case, the employee can no longer be limited by anything other than his own beliefs. Working as a coordinator is an ideal option for ambitious, goal-oriented, hardworking people. In addition, they must be stress-resistant.

REFERENCE! The very first coordinators in Russia appeared in 1995. Today there are more than ten thousand people.

What are the responsibilities of a coordinator?

An employee assigned to the position of coordinator is fully responsible for publishing advertising layouts in various publications, as well as for processing financial documentation.

The company's procedure for completing projects must be strictly followed by the coordinator. He must also control the entire information processing process. In addition, he must monitor the deadlines for the completion of assignments by other employees and set new tasks for them every day. The coordinator is a representative of the company who knows how to conduct primary accounting, has a good knowledge of advertising and media legislation, is fluent in Word and Excel, and knows document management. His responsibilities include monitoring the company’s cash flow and negotiating with representatives of other companies responsible for paying for services. He must also maintain financial statements and compare data with accounting.

Other job responsibilities of the coordinator

In addition to the responsibilities listed above, the coordinator must be responsible for the layout of the layouts on the flat plan, and also ensure that the company’s website is filled with content in a timely manner.
He also coordinates the work of the commercial service. His responsibilities include resolving any controversial or problematic issues that arise during work. Each individual project is managed by a coordinator with the development of an individual plan. At the same time, he interacts in this area with all managers. In addition, the coordinator maintains the technical diagram of the events, that is, the grid. This scheme looks like a huge document with color guidelines, with the help of which all departments of the company determine their tasks.

Also, the coordinator must know almost by heart all contracts concluded with new customers, as they are the main document. The coordinator must know all the contractors, have the contacts of all those responsible, and also be aware of the estimates.

IMPORTANT! Managers are unable to cope with all this huge flow of information. It is for these purposes that they need a coordinator. This is an absolutely normal process for any company.

Other responsibilities

In addition to the above, he is responsible for arranging layouts on the flat plan and monitoring the timely filling of the company’s website with content. He is also in charge of coordinating the work of the commercial service. The coordinator is obliged to resolve any problematic issue that arises during work. For each individual project, he is required to develop an individual plan and interact with all managers in a given area.

The coordinator’s responsibilities also include maintaining the technical layout of the event, the so-called grid. It is a huge document with color guidelines by which all company departments determine their tasks. The contract concluded with the next customer is considered the main document; accordingly, the coordinator has to study it and know it literally by heart. In addition, he must be aware of the contractors, contacts of all those responsible, and estimates. Managers are usually unable to cope with such a huge amount of work, and for this they need a coordinator. This is a normal workflow for any src=»https://abcdwork.ru/images/static/img/a/40760/235724/23949.jpg» class=»aligncenter» width=»560″ height=»425″[/img ]

Other responsibilities of the coordinator

In addition to the above, he is responsible for arranging layouts on the flat plan and monitoring the timely filling of the company’s website with content. He is also in charge of coordinating the work of the commercial service. The coordinator is obliged to resolve any problematic issue that arises during work. For each individual project, he is required to develop an individual plan and interact with all managers in a given area.

The coordinator’s responsibilities also include maintaining the technical layout of the event, the so-called grid. It is a huge document with color guidelines by which all company departments determine their tasks. The contract concluded with the next customer is considered the main document; accordingly, the coordinator has to study it and know it literally by heart. In addition, he must be aware of the contractors, contacts of all those responsible, and estimates. Managers are usually unable to cope with such a huge amount of work, and for this they need a coordinator. This is a normal workflow for any src=”https://businessman.ru/static/img/a/40760/235724/23949.jpg” class=”aligncenter” width=”560″ height=”425″[/img]

Education, training and certification

A formal degree in project management is usually not required. However, most employers have several years of experience in their industry and preferably a degree or certification in that field.

  • Education: While there are often no specific degree requirements, a bachelor's degree makes the job a lot easier for candidates. A degree in communications, business, business management, or other similar fields can provide the necessary skills.
  • Certification: Employers are looking for expertise in software used by professionals in the field, so certification in PRINCE2, Microsoft Office or Primavera can be helpful.
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